Contact Coolife Luggage

We handle three kinds of message:

1. Corrections. A dimension, capacity, shell material, expansion detail or set size on our pages doesn't match the case. Please include the page address, the color and size you have, and where the correct figure appears, such as the tag on the case or Coolife's product page.
2. Product questions. For example, which Coolife sets include an expandable carry-on, or how a PC shell differs from ABS.
3. Partnerships. Proposals from brands, travel creators or publishers.

Orders, damage and returns

We don't sell or ship luggage and can't see any order. A late delivery, a cracked shell or broken wheel on arrival, a missing set piece, a return or a refund is handled by the platform where you bought the luggage. Your order confirmation shows where that is.

Locked out of a case? Our guide to setting and resetting a Coolife TSA lock covers the usual steps.

Please don't email payment details.